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Sovereign Real Estate Academy

Enrollment Agreement — Texas Qualifying Real Estate Education (Distance Education)

Provider: Sovereign Real Estate Academy Instructor of record: Erica Sutton, Texas Real Estate Broker/Realtor, SFR, TAHS Delivery: Distance education, self-paced online

This agreement is between you, the student, and Sovereign Real Estate Academy ("Sovereign," "we," "us"). It takes effect when you sign it and it governs the course or courses you enroll in. Read it in full before signing. You may save or print a copy at any time, and a signed copy is placed in your student file.

1. What you are enrolling in

You are enrolling in Law of Contracts (TREC qualifying education, 30 classroom hours, 1,500 instructional minutes).

One classroom hour equals 50 instructional minutes, so each 30-hour course contains 1,500 instructional minutes of approved content. Each course is delivered online, is self-paced, and includes reading and video lessons, module quizzes, instructor-reviewed scenario-based activities, a course evaluation and a closed-book final examination.

2. Tuition, payment and fees

• The tuition for each course, and for any bundle you select, is the amount displayed at checkout on the date you enroll. The portal records that amount, the price in effect and any promotional code you used on your enrollment record and on this agreement.
• Payment is collected through Sovereign's secure third-party checkout. Sovereign does not receive or store your card details.
• All course materials are included in the tuition at no additional charge, together with the one permitted re-examination and exam proctoring.
• Introductory pricing, where offered, applies only to enrollments completed on or before the published end date. After that date the regular price applies.
• If you re-enroll in a course after receiving no credit for it under Section 8, full tuition for that course is due again.

3. Access to your course

• Your access begins when your payment is confirmed and you complete first-login setup, which consists of signing this agreement, setting your password, answering your security questions and acknowledging the course rules.
• You have twelve months from the date of enrollment to complete each course. If circumstances prevent you from finishing in that period, contact support before it ends to request an extension; extensions are granted at Sovereign's discretion for good cause.
• You need a computer or tablet with a current web browser, a reliable internet connection, and speakers or headphones. No webcam and no document upload are required.

4. Identity verification, signature and attestation

Texas requires that the person enrolled is the person completing the course. Sovereign verifies identity without collecting copies of identity documents:

• Legal-name signature. You sign this agreement by typing your full legal name exactly as it appears on your enrollment record. Your signature, the date, the time, the IP address of the signing device and the exact text you signed are recorded together. The same electronic signature rules apply at checkout and at first login.
• Security questions. You set five personal security questions during setup. After every 60 minutes of credited course time the course pauses and asks one of them. An incorrect answer produces a second, different question. Two incorrect answers in a row pause the course until Sovereign staff restore your access.
• Proctor verification. Before your final examination, your proctor confirms your identity in person against the name and date of birth on your enrollment record and signs a proctor certification in the portal.
• Attestation. By signing this agreement, and again by certifying the work attestation before your final examination, you confirm that you personally completed, and will personally complete, all coursework and your examination. No one else may complete any part of a course on your behalf.
• Your security answers are stored in a form that neither Sovereign staff nor anyone else can read.

5. Attendance, seat time and progress

TREC requires distance education students to complete the full approved instructional time. The portal records your time automatically and credits it only while you are actively working:

• After 5 minutes without activity the course asks whether you are still there and stops counting until you respond. Time while the window is hidden or closed, or while you are signed in elsewhere, is not credited.
• Each lesson has a minimum required time and each video must be watched to the end. Seeking forward in a video does not earn credit.
• Daily limit: you may earn no more than 720 credited minutes (12 hours) in any 24-hour period.
• Minimum duration: a 30-hour course cannot be completed in fewer than 3 calendar days, Texas time.
• Make-up procedure: because the course is self-paced there are no scheduled sessions to miss. If you stop partway through a lesson you resume where you left off, and any uncredited time must still be completed. There is no make-up fee. All work must be finished within the access period in Section 3.

6. Topic quizzes and scenario-based activities

• Each module ends with a topic quiz. Every question must be answered correctly before the next module unlocks, and you may retry until all answers are correct.
• Required scenario-based activities are submitted from inside the course and reviewed by your instructor, who may return an activity with feedback for revision. Each required activity must be accepted before your final examination unlocks.
• Quiz and examination items and answer keys are confidential course materials.

7. Final examination and proctoring

• The final examination unlocks only after you have completed all 1,500 instructional minutes for the course, all topic quizzes, all required scenario-based activities and at least 3 calendar days in the course. Examination time does not count toward course hours.
• The examination consists of 60 multiple-choice questions drawn from one of four equivalent versions, and you have 2 hours to complete it in one sitting.
• The examination is closed-book and closed-note and must be supervised by a proctor you arrange. Your proctor may not be a relative and may not have any financial interest in your result. The proctor confirms your identity, observes the examination and signs a proctor certification in the portal. Sovereign charges no proctoring fee.
• If your connection is lost during the examination the timer continues to run. Contact support immediately if that happens.

8. Passing score and re-examination

• The passing score is 70%.
• If you score below 70% you may take one re-examination on a different version of the examination, no later than 90 days after your first attempt. There is no re-examination fee.
• If you fail the re-examination, or do not take it within 90 days, you receive no credit for the course. To earn credit you must re-enroll, pay tuition again and complete the entire course and final examination.

9. Completion, certificate and reporting to TREC

• When you pass the final examination and complete the course evaluation, Sovereign issues your course completion certificate as a PDF in your portal.
• Sovereign reports your completion to TREC no later than 10 calendar days after you complete the course. Your TREC applicant or license number must be on file for that report to be made, and you are responsible for keeping it current.
• Completing qualifying education does not by itself entitle you to a Texas real estate license. You must satisfy all other TREC requirements, including any required examinations and background checks.

10. Withdrawal and refunds

• Within 72 hours of enrollment and before you begin any lesson: full refund of tuition for the course.
• After you begin a course and before you have completed 25% of its instructional minutes: refund of 50% of that course's tuition.
• After you have completed 25% or more of a course's instructional minutes, or after you have taken its final examination: no refund for that course.
• Bundle enrollments: courses you have not started are refunded at their share of the bundle price.
• Dismissal under Section 4 or Section 12: no refund for the course in progress; courses you have not started are refunded as described above.
• How to withdraw: send a written request to Sovereign support with your name and your portal student ID. Refunds are issued to the original payment method within 30 days of the request.
• If you request a refund because you dropped out over dissatisfaction with the quality of a course, Sovereign will report the request to TREC as TREC rules require.

11. Course cancellation by Sovereign

If Sovereign cancels a course or can no longer offer it, we will, at your choice, either refund all tuition and fees paid for that course within 30 days or apply the full amount to another Sovereign course.

12. Conduct and academic honesty

You agree not to share your login credentials, copy or distribute quiz or examination questions, use any software, service or device that keeps time for you or answers questions for you, or allow anyone else to take any part of a course on your behalf. Violating these terms may result in dismissal without credit or refund and may be reported to TREC.

13. Notice regarding criminal history (Texas Occupations Code, Section 53.152)

If you have been convicted of a criminal offense, you may be ineligible for a real estate license when you complete this program. Before enrolling, you should know that:

1. A person convicted of an offense may be ineligible for issuance of a license on completion of this program.
2. The Texas Real Estate Commission publishes guidelines describing the offenses that relate to real estate practice and how TREC evaluates criminal history. Those guidelines are available from TREC at trec.texas.gov.
3. Other state or local restrictions or guidelines may also be used in deciding eligibility.
4. You have the right to request a criminal history evaluation letter from TREC before you enroll or apply, to learn whether your criminal history may make you ineligible for a license.

14. Records and privacy

Sovereign keeps this agreement, your identity and session records, seat-time logs, quiz, activity and examination results, proctor certifications, course evaluations and certificates for at least four years after you complete or last attend the course, and provides them to TREC on request. Your personal information is used to deliver the course, verify your identity, report your completion and meet TREC recordkeeping requirements. It is not sold, and it is shared only with the service providers who help operate the portal and with TREC. Contact Sovereign support to review your own records or to ask a question about this practice.

15. Electronic signature and communications

By typing your legal name and selecting the agreement checkboxes you sign this agreement electronically. You agree to receive this agreement, your enrollment records, certificates and required notices electronically in the portal or by email, and you confirm that you can access and retain them there. You may withdraw your consent to electronic records at any time by contacting support; doing so ends your enrollment. Your electronic signature has the same effect as a handwritten signature.

16. Questions and complaints

Contact Sovereign support with any question about this agreement, your enrollment or your progress; the support details are shown in the portal and on your enrollment confirmation. If a concern cannot be resolved with Sovereign, you may file a complaint with the Texas Real Estate Commission using the complaint process published at trec.texas.gov.

17. Your acknowledgement

You confirm that you have read this agreement in its entirety; that the information you provided at enrollment is true and complete and that you will keep it current; that you will personally complete all coursework; and that you understand the seat-time, identity verification, examination, refund and reporting terms above. No one else may accept these terms on your behalf.

End of agreement — version 2.